FAQ

Everything we get asked about the blanket, in one place. If your question isn't here, send it over and we'll answer it.

Collapsible content

How warm does it get?

There are six heat settings on the LCD controller. Most people start in the middle and adjust from there.

How does the timer work?

Choose one of six timer settings and the blanket switches off when the time is up. If you don't set a timer, it switches itself off after 10 hours.

Is it safe?

A self-regulating PTC heating wire and an NTC temperature sensor keep the heat steady, overheat protection steps in if it runs too hot, and the blanket switches itself off after 10 hours. As with any heated blanket, it isn't for infants, young children, pets, or anyone who can't feel heat or work the controller, and it shouldn't be folded or bunched while it's on. The safety and care guide has the full list.

Can I use it without the heat?

Yes. Unplugged, it's a regular flannel and sherpa blanket.

Can I wash it?

Yes. Unplug it and detach the controller, then machine wash the blanket on a gentle cycle. Let it dry completely before you reconnect the controller.

How big is it?

59.1 × 70.9 inches (150 × 180 cm), roomier than a standard 50 × 60 throw. The cord is 6.9 ft (2.1 m) long.

Which colors are there?

Dark Gray and Light Gray. Both are the same size and use the same controller.

Can children or pets use it?

No. It isn't for infants, young children or pets, or for anyone who can't feel heat or operate the controller.

What's the warranty?

Five years against defects in materials and workmanship. If the heating wire, controller or cord stops working under normal use, write to us and we'll replace the blanket or refund you. Warranty details.

How much is shipping, and how long does it take?

Shipping is free on every order within the US. Delivery estimates are shown at checkout, before you pay, and you'll get tracking details by email when your blanket ships. We ship to US addresses only for now. Shipping details.

Can I return it?

Yes, within 30 days of delivery, as long as it's clean, complete and unused beyond trying it. How returns work.